Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Jan 28, 2018 · Comcast provides a lot of services under an umbrella term of Xfinity services. Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported ... Restart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do.How do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Initially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.3 years ago. @Mm2759 wrote: my service is consdtantly frozen for 15-30min throughout the day. during this time i am unable to reset or anything else. when i call in the automated system only gives a reset option and it will not let me proceed to a live rep. this problem has been going on for quite a whileis this the right department to contact ...xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.Jan 28, 2018 · Comcast provides a lot of services under an umbrella term of Xfinity services. Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported ... Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV. Jul 21, 2018 · how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. Aug 15, 2021 · RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem. Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ...Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.May 13, 2020 · Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ... Aug 15, 2021 · RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem. Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. Aug 24, 2022 · To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022. Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. Oct 27, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line . Type your message in the text area near the bottom of the window . Press Enter to send it Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. Need Help? Find Solutions, share knowledge and get answers from customers and experts.Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems.RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. Jan 28, 2018 · Comcast provides a lot of services under an umbrella term of Xfinity services. Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported ... RDK-03009. Cable tv and internet, I believe. ... RDK-03013. My cable connections ... Don't know how to use the xfinity remote to access recorded shows. Or how to use ...followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter". Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Learn how to resolve the X1 error code RDK-03031. Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Aug 15, 2021 · RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem. RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices.Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... Common Solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.May 7, 2020 · 3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again. Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed.Nov 21, 2022 · Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed. Feb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.Learn to troubleshoot common error codes.Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ... To resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us ...RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported routers altogether. A package costs a fraction of what users would pay if they ...Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Something went wrong. I wasn't able to load. Please refresh to try again. Refresh Support TV & Streaming RDK - 03011 - We're Sorry, There is a Problem - X1 Error Message This document provides instructions for resolving the "RDK - 03011 - We're Sorry, There is a Problem with Your XFINITY TV" error. When this error occurs, you will see this message: "We've run into a problem." Solution CodePress and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itNow, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up.Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in.Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV. Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter".X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.Restart From the Help Menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Aug 24, 2022 · To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022. Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itHow do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGEAug 15, 2021 · RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem. Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically. With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter". 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrusWith your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.RDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ...Rdk 03013 xfinity
Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported routers altogether. A package costs a fraction of what users would pay if they ...Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. Jul 21, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Xfinity Assistant Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. How do I fix my Comcast RDK 03013? Solution Code. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.”3 years ago. @Mm2759 wrote: my service is consdtantly frozen for 15-30min throughout the day. during this time i am unable to reset or anything else. when i call in the automated system only gives a reset option and it will not let me proceed to a live rep. this problem has been going on for quite a whileis this the right department to contact ...Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto Learn to troubleshoot common error codes.Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it.For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.Nov 21, 2022 · Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed. Support TV & Streaming RDK - 03011 - We're Sorry, There is a Problem - X1 Error Message This document provides instructions for resolving the "RDK - 03011 - We're Sorry, There is a Problem with Your XFINITY TV" error. When this error occurs, you will see this message: "We've run into a problem." Solution CodeFeb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. Nov 21, 2022 · How do I fix my Comcast RDK 03004? Make sure the cables are well connected, you can as well restart the Boxes, reset the box if the problem persists, or Call the customer support for help. Final verdict. There are common errors you are likely to come across when using Xfinity Cable Box. One of them is RDK 03117. RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices.xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.Need Help? Find Solutions, share knowledge and get answers from customers and experts.I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ...Jan 28, 2018 · Comcast provides a lot of services under an umbrella term of Xfinity services. Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported ... Navigate to the start button, then tab: All Programs>>>Accessories>>>System Tools >>> System Restore. From the display new window, click the option “Restore my computer to an earlier time” and then tap on Next. Here you need to select the most current system restore point shown “On this list.”. Next, you need to click a restore point ...RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. Reach out to Comcast Xfinity Support Representative. This is the last step of rectifying the RDK 03013 error. You’ve to contact the support department either via the chat box or their toll-free number: 1-800-Xfinity. Alternatively, you can log in to their official website and drop your complaint.Learn how to resolve the X1 error code RDK-03031.3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again.I just got the equipment on Wednesday and since Wednesday I've been trying to connect they keep sending me to this link I go through the whole procedure to activate the system I get it message on the screen telling me that everything is not tight and we have tightened it four times and I'm trying to get my Wi-Fi on I mean I have children here and they're getting upset because the Wi-Fi's not ...RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.3 years ago. @Mm2759 wrote: my service is consdtantly frozen for 15-30min throughout the day. during this time i am unable to reset or anything else. when i call in the automated system only gives a reset option and it will not let me proceed to a live rep. this problem has been going on for quite a whileis this the right department to contact ...Xfinity is a service bundling in which Comcast sells internet packages, streaming TV services and Comcast supported routers altogether. A package costs a fraction of what users would pay if they ...Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in.Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itHi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.I switched from Direct TV to Xfinity/Comcast but my house is wired for Directv I keep getting RDK-03013 message and am unsure what to do. Help! Any tutorials on how to disconnect DIRECT TV and connect Xfinity?RDK-03009. Cable tv and internet, I believe. ... RDK-03013. My cable connections ... Don't know how to use the xfinity remote to access recorded shows. Or how to use ...Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter". Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically. Something went wrong. I wasn't able to load. Please refresh to try again. RefreshThe Blessed Virgin Mary received this title, which reflects her unwavering desire to pray for the welfare of people, particularly those who seek her intercession.…Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.Jul 2, 2022 · 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AMInitially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ...Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AMI tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ...Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV. May 7, 2022 · Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AM Learn how to resolve the X1 error code RDK-03031. Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not. ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGERDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.The Reference Design Kit is a modular, fully-integrated software stack that any operator can use to develop and launch services on a huge range of broadband, broadcast or hybrid CPE hardware. RDK creates a huge opportunity to transform the STB devices at the end of your network from a static content viewpoint into a foundation for richer, more ...Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itNeed Help? Find Solutions, share knowledge and get answers from customers and experts.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.How do I fix RDK 03036? Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Xfinity Assistant . The nurse is planning care for a client with a fractured femur